FAQ


We know that you have some doubts, here is a compilation of the doubts that some users have asked us.
If you have a question that does not appear in this section, please send us an e-mail to contacto@kuxtalmarket.com Thank you!!

 

¿When will I recive my order?

 

Orders are divided into 5 areas of the city of Mérida, the following map illustrates the different areas and the day they are shipped.

Zone 1 + 2 - Tuesday  Zone 5   Wednesday Zone 3 44 - Friday    ·  

 

 

¿I can buy at Kuxtal Market if I don't have a membership?

¡Clear!

You can buy with or without a membership. The difference is that with Kuxtal Market membership you get several benefits such as: recipes, exclusive discounts and FREE shipping from 500 pesos. 

 

 

 

¿What if I already placed my order within a few hours I realize that I forgot to add something to my cart I can add something to my account once I have already checked out and paid, and receive it in the same orderdo?

The answer is yes!!

Our orders are delivered on different days and by areas, this to reduce the use of vehicles and make shipments to the same area in a single day. For the same reason, this gives you the opportunity to add more products once you have checked out and paid your account, and receive them in the same shipment at NO EXTRA COST.

 

 

¿How Kuxtal Market works What is the process to buyar?

Step 1: Acquire your Kuxtal membership to receive free shipping over 500 and all our benefits and exclusive discounts that we have, if you don't want a membership, skip this step and you will pay 79 per shipment..

Step 2: Select your favorite products to make your supermarket and pay for your products

Step 4: You receive your super sustainable right to the door of your house on the corresponding day!🙌🏼

 

 

If you have any questions that are not resolved here, please send us an email to contacto@kuxtalmarket.com

 


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